Voicemail and Telephone Systems Basics

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Here are some convenient telephone and voicemail system categories based on sizing, pricing, and expandability, in general terms of incoming telephone lines, extensions, and voicemail boxes. 

A voicemail "port" refers to how many people can access the voicemail system at once.   For example, these calls could come from:

• employees in the office retrieving messages
• outside callers transferring to an extension
• outside callers leaving a message

This serves as a guide in choosing the telephone and voicemail system most appropriate to your needs.

System 1

Telephone system:  1-4 lines with 4-12 extensions

Voicemail system:   1-64 mailboxes, 2-4 ports with 2 hours total message time

System 2

Telephone system:  4-8 lines with 8-16 extensions

Voicemail system:   1-64 mailboxes, 2-4 ports with 16 hours total message time

System 3

Telephone system:  6-12 lines with 16-32 extensions

Voicemail system:   1-512 mailboxes, 4-6 ports with 32 hours total message time

System 4

Telephone system:  12-24 lines with 32-126 extensions

Voicemail system:   1-1024 mailboxes, 6-8 ports, with 64 hours total message time

Call 415-257-4600 ext. 500 or click here to email us.

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